Before you arrive
Plan your visit
Billing & Insurance
Coverage made clear
Vanderbilt Health accepts most major insurance plans, including Aetna, BlueCross BlueShield, Cigna, Humana, UnitedHealthcare, Medicare, TRICARE, and VA.
- Upfront cost estimates available online
- Online bill pay via My Health at Vanderbilt
- Financial assistance for qualifying patients
A welcoming place to receive care
Vanderbilt University Medical Center is designed with patients and families in mind. Whether visiting the main campus at 1211 Medical Center Drive or one of our regional hospitals, you will find a compassionate team ready to support every step of your care journey.
Need financial assistance?
Vanderbilt Health offers financial assistance and flexible payment plans for qualifying patients. Contact Patient Financial Services at (615) 322-5000 to explore your options.
Common questions
Patient & visitor FAQ
Sign up for My Health at Vanderbilt at myhealthatvanderbilt.com, or ask at your next visit. The portal lets you message your care team, view lab and imaging results, manage appointments, and request prescription refills.
Parking is available on the VUMC campus. Visit vumc.org/medcenterparking for campus maps, parking rates, and information on shuttle service. Valet parking is available at select VUMC facilities.
Yes. You can request an itemized statement through My Health at Vanderbilt or by contacting Patient Financial Services at (615) 322-5000. You can also estimate costs in advance at vanderbilthealth.com.
Yes. Vanderbilt Health provides interpreter services in multiple languages for patients and visitors who need language assistance. Contact your care team or call (615) 322-5000 to arrange services.